Privacy Policy
ResortCheck.com
Revised: June 2006
We at B&J Resort Marketing Inc., a California Corporation DBA Resortcheck.com,
(B&J) recognize the importance of
protecting the privacy of individual-specific (personally identifiable)
information collected about guests, visitors, members, customers and prospective
customers (referred to as "Customers," "you" or "your"). Examples of
individual-specific information (“Information”) are described below in the
Section entitled “Individual-Specific Information”. B&J has adopted this
Internet Privacy Policy (“Policy”) to guide how B&J, our subsidiaries and
partners that are engaged in timeshare and travel-related products and services
(collectively “Brands”, “we”, “us”, or “our”), and Affiliates with whom we share
Information about our Customers, may utilize that Information. This Policy will
evolve and change as we continue to study privacy issues.
Table of Contents
Application
Purpose
Individual-Specific Information
The Information We Collect
How We Collect Information
Usage Tracking
Sharing of Information
How You Can Control Usage of Your Information and Access
Linking to Third-Party Sites
Security of Information
YOUR ACCEPTANCE OF THESE TERMS AND POLICY CHANGES
Your California Privacy Rights
Application
This policy applies to residents of the United States and to Brand locations in
the United States only. We do not accept the jurisdiction of any other laws over
our activities in the United States. This policy also applies only to our Brand
Customers who visit or provide Information through our Web sites and other
visitors to our Web sites where this Policy is posted and does not apply to any
other information collected by us through any other means.
Purpose
Our purpose in establishing this policy is to balance our legitimate business
interests in collecting and using Information with our Customers’ reasonable
expectations of privacy. Our intent is to bring you information, offers and
discounts that are relevant to your interests. We believe that our Customers
benefit from promotional activity based on Customer Information employed to
market goods and services offered by and through B&J, certain third parties,
and other Cendant business units (“Affiliates”).
Individual-Specific Information
Individual-specific or personally identifiable information (“Information”) is
any information or data about a Customer that in itself, or as part of a unique
combination of information, specifically recognizes the Customer by a unique
identifier or descriptor. Examples of individual-specific include name, address,
telephone number, email address, employment status, credit card type and number,
and other financial information.
The Information We Collect
Each Brand gathers different types of Information about Customers: data that
Customers provide through optional, voluntary registration on our sites; data
provided from third party sources that are obligated to comply with applicable
privacy laws; and data gathered through aggregated tracking, mainly by tallying
page views throughout our sites. Such Information and data enables us to provide
Customers with requested information, products or services, to tailor our
content to fit Customers' needs better , and to help our advertisers and
business partners understand our audience. We will not disclose personal
Information to third parties without your consent, except as may be noted in
this Privacy Policy or disclosed to you when the Information is submitted.
How We Collect Information
Optional Registration
We collect information by specifically requesting it from you. Generally this
occurs when you register at a site or request information or a service. Usually,
Brand sites and Brand service partners use your information to operate the sites
and to deliver services. Brand sites also use your information to inform you
about other products or services available from ur Affiliates, business
partners, and us.
Sweepstakes/Contests
Occasionally, a Brand conducts sweepstakes or contests. We ask Customers who
participate to provide Information. If a Customer participates in a sweepstakes
or contest, his/her Information may be used to reach him/her about the
sweepstakes or contest, and for other promotional, marketing, and business
purposes.
Surveys
From time to time we may perform research via surveys. We may engage third party
service providers to conduct such surveys on our behalf. All survey responses
are voluntary, and the information collected will only be used for research and
reporting purposes, to help us to better serve Customers by learning more about
their needs and desires or the quality of guest experiences at our resorts. .
The survey responses may also be used to determine the effectiveness of our Web
sites, various types of communications, advertising campaigns, and/or
promotional activities.
If a Customer participates in a survey, the information given by the Customer
will be used along with that of other study participants (for example, a Brand
might report that 50% of a survey's respondents are men). A Brand may share
anonymous individual and aggregate data for research and analysis purposes.
Usage Tracking
Use of Internet Protocol ("IP") Addresses
An IP address is a unique number that is automatically assigned to your computer
whenever you're surfing the Internet so that your computer can be identified by
the main computers, known as "Web servers," that "serve up" Web pages.
Brands collect IP addresses for the purposes of system administration, to report
aggregated information to our advertisers, and to audit the use of our site.
When Customers request pages from our Web sites, our servers log the Customers'
IP addresses. We do not normally link IP addresses to anything personally
identifiable, which means that a Customer's session will be logged, but the
Customer will remain anonymous to us. However, this Web site may offer a “live
chat” feature that will allow you to communicate almost instantly with a Brand
representative. If this Web site offers a live chat feature and if you access
that feature, we may link your Personal Information (e.g., name, address, email
address) with the IP address to provide you with the appropriate services,
including, but not limited to, answering questions regarding your account. We
can and will use IP addresses to identify a Customer when we feel it is
necessary to enforce compliance with our site terms of use or terms of service
or to protect our service, site, customers or others.
Use of Cookies
We may place a “cookie” on your web browser. A cookie is a very small text file
that a Web site sends to your computer for record-keeping purposes, which
information is stored in a file on your computer. Cookies make Web-surfing
easier for you by saving your preferences so that we can use the saved
information to facilitate your use of our Web site when you return to the site.
Cookies do not tell us your individual identity unless you have chosen to
provide it to us. We never save passwords or credit card information in cookies.
The use of cookies is an industry standard, and as such, you'll find that most
major Web sites use them.
By showing how and when Customers use a site, cookies help us see which areas
are popular and which are not. Many improvements and updates to the site are
based on such data as total number of visitors and pages viewed. This
information is most easily tracked with cookies. We use the information from
cookies to provide services better tailored to our Customers' needs.
Most cookies expire after a defined period of time, or you can delete your
cookie file at any time. Most browsers are initially set up to accept cookies.
You can reset your browser to refuse all cookies or indicate when a cookie is
being sent. However, note that some parts of our web sites and/or our
Affiliates' services will not function properly or may be considerably slower if
you refuse cookies. For example, without cookies, you will not be able to set
personalized preferences, and/or may have difficulty completing marketing
transactions.
We may use a third party advertising technology to serve ads when you visit our
Web site. This technology uses information about your visits to this site (not
including your name, address, or other personal information) to serve our ads to
you. In the course of delivering our advertisements to you, a unique third party
cookie may be placed or recognized on your browser. You may occasionally get
cookies from our advertisers. Neither our Affiliates nor we control these
cookies. The use of advertising cookies sent by third-party servers is standard
in the Internet industry. For more information about our third party ad server,
cookies, and how to opt out, please click here.
We may also provide Web site usage information about visitors to our Web site to
a reputable third - party service for the purpose of targeting our Internet
banner advertisements on this site and other sites. To do this, we would use Web
beacons and cookies provided by our third-party ad server on this site. The
information we collect and provide through this technology is not personally
identifiable and would be used by this ad server only for this purpose.
Sharing of Information
As a general rule, we will not disclose any specific Information that you submit
to us about you in a manner that connects you with the Information, outside of
our Affiliates, except when we have your permission or under special
circumstances, such as when we believe in good faith that the law requires it,
or under the circumstances described in this Policy. The following describes
some of the ways that your Information may be disclosed.
Business Partners & Sponsors
We may share some or all of your Information with business partners or sponsors
(e.g., sweepstakes co-sponsors or alliance partners). This sharing of
Information is subject to confidentiality agreements and the business partner or
sponsor may only use the Information for the purpose for which it was shared.
Moreover, many promotions offer opportunities to request additional information
from business partners or sponsors. By requesting more information, entering a
sweepstakes, or completing a survey, for example, you give permission to
transfer your Information to the business partner or sponsor.
Other Third Parties
From time to time, you may be offered the opportunity to receive materials or
special offers from other third parties. If you opt to receive information from
these other third parties, we will share your Information with such third
parties. From time to time, we may share your Information with third parties
that we feel offer products that may be of interest to you.
Aggregate Data
Under confidentiality agreements, we may match Information with third party
data. Also, we may keep track of what portions of the Web site Customers are
visiting and other Customer statistics, and aggregate this information to help
us create a better experience for users of our Web site. This is all done
without knowing your name or other Information in order to describe our viewers
and services to prospective partners, advertisers, and other third parties, and
for other lawful purposes.
Other
Unless otherwise prohibited by law or our contractual obligations, we may
disclose Information if required to do so by law, court order, or as requested
by a governmental or law enforcement authority, or in the good faith belief that
disclosure is otherwise necessary or advisable. Situations may include: to
perform, maintain or enforce contracts with our customers, to protect the rights
or properties of our business affiliates, our customers or others, or when we
have reason to believe that disclosing the Information is necessary to identify,
contact or bring legal action against someone who may be causing or who may be
threatening to cause interference with or damage to our rights or properties,
whether intentionally or otherwise, or when anyone else could be harmed by such
activities.
How You Can Control Usage of Your Information and Access
We provide you with the following ways to update or remove your Information from
our records. We offer Customers the opportunity to "opt out" of having
Information shared with third parties outside of B&J. Further, we offer
Customers the opportunity to opt-out of the receipt of commercial email. If a
Customer wishes to contact us about usage of Information, he/she may e-mail the
requested change to us using feedback or write to us at
B&J Resort Marketing Inc.
708 N. Valley St suite T
Anaheim, CA 92801
Linking to Third-Party Sites
You should be aware that when you are on our Brand Web sites you could hyperlink
or be directed to other sites that are beyond our control and/or outside our
service. For example, if you "click" on a banner advertisement or a Brand Web
site search result, the "click" may transfer you off the Brand Web site. These
other sites may include sites of advertisers, sponsors and partners that may use
a Brand logo as part of a co-branding agreement. These other sites may send
their own cookies to Customers, collect data, or solicit Information.
We do not control such sites, and, therefore, are not responsible for their
contents or the hyperlinks or advertising they choose to place on such sites Our
inclusion of hyperlinks to these sites does not imply any endorsement of the
material on such sites or any association with their operators. Our policy does
not extend to anything that is inherent in the operation of the Internet, which
is beyond our control.
Please keep in mind that whenever you give out Information online (for example,
via message boards or chat) that Information can be collected and used by people
you don't know. While we strive to protect our Customers' Information and
privacy, we cannot guarantee the security of any Information you disclose
online, and you disclose such Information at your own risk.
Security of Information
The security of all information associated with our Customers is an important
concern to us. We exercise care in providing secure transmission of your
Information from your computer to our servers. Unfortunately, no data
transmission over the Internet can be guaranteed to be 100% secure. As a result,
while we strive to protect your Information, neither we nor our Affiliates can
ensure or warrant the security of any Information you transmit to us or from our
online products or services, and you do so at your own risk. Once we receive
your transmission, we use industry standard efforts to safeguard the
confidentiality of your Information, such as firewalls and Secure Socket Layers.
However, "perfect security" does not exist on the Internet.
YOUR ACCEPTANCE OF THESE TERMS AND POLICY CHANGES
By using this site, you signify your agreement with the terms of this Policy. We
may change or terminate this Policy at any time without prior notice. We will
post any policy changes to our Web site to notify you of these changes and
provide you with the ability to opt out of any new, unanticipated uses of
Information not previously disclosed in the Policy. The Policy in effect at the
time of each visit to this Web site applies to that visit. Please check our
Policy each time you visit our Web site if you are concerned about how your
Information will be used. The date at the top of this Policy signifies the date
of last revision.
This policy applies to this Web site and to other Web sites owned or operated by
B&J that are specifically linked to this Privacy Policy.
Your California Privacy Rights
Under California Law, California residents have the right to request in writing
from businesses with whom they have an established business relationship (1) a
list of the categories of personal information, such as name, address, e-mail
address, and the type of services provided to that customer, that a business has
disclosed to third parties (including affiliates that are separate legal
entities) during the immediately preceding calendar year for the third parties’
direct marketing purposes, and (2) the names and addresses of all such third
parties. To request the above information, please write to us at:
B&J Resort Marketing Inc.
708 N. Valley St suite T
Anaheim, CA 92801
We will respond to such written requests within 30 days following receipt at the
mailing address above. We reserve the right not to respond to requests submitted
other than to the address specified above or otherwise exempted by law. Please
note that we are required only to respond to each customer once per calendar
year.